Choose Shipping Destination for Orders

We’re making it easier than ever to manage equipment across your team — with more control, better visibility, and simpler workflows. This month’s updates focus on making Firstbase more flexible for hybrid teams.

Packages: Choose Where to Ship Equipment

Managing a distributed or hybrid team? You can now configure delivery settings for onboarding packages:

What’s New?

✔ Ship to an employee’s home

✔ Send to a company office

✔ Or let them choose during checkout

Why it matters: This gives you more flexibility in how new hires receive equipment — whether they’re remote, in-office, or hybrid.

Learn more about packages here

One-Off Orders: Select a Delivery Location

Placing a one-off order for a person? You can now choose the delivery address during the new “Choose Delivery Location” step.

What’s New?

✔ Select an office location instead of the default employee address

✔ Supports company-wide delivery preferences or edge cases

✔ Available in the one-off order flow for all clients

Why it matters: This update supports hybrid work and gives you more control when shipping equipment to team members.

Learn more about orders →

Update Order Addresses Before Fulfillment

Need to fix an address? Now you can update the delivery location before an order is fulfilled or inventory is assigned — right in the platform.

What’s New?

✔ Edit delivery address after order creation

✔ Only available for orders without assigned inventory

✔ Makes last-minute changes quick and painless

Why it matters: This removes the need to cancel and recreate orders just to fix address details.

For more information, visit our Help Center or contact your CSM.