Skip to main content
Firstbase Help Center home page
Submit a request
Sign in Menu
  • About Us
  • Blog
  • Careers
  • Login
  • Submit a request
  1. Firstbase
  2. Help Articles and Videos
  3. Firstbase for Admins
  4. Orders, Returns and Replacements
  5. Returns, Replacements, Upgrades and Related Services

Returns, Replacements, Upgrades and Related Services

  • How do I cancel an offboarding and reactivate an employee?
  • Understanding Replacement Order Statuses
  • How To Mark Warehouse Assets For Recycling
  • How to Mark Assets for Recycling via Returns, Replacements, or Offboarding
  • How to Mark an Asset for Recycling in Firstbase
  • How do I return, replace or upgrade an item?
  • Understanding Return Order Statuses
  • Gifting Equipment During Offboarding
  • Adding Legacy Equipment to an Offboarding
  • How to Offboard an Employee
  • How do I request a repair for a laptop or other device?
  • Can I replace some of my assets in bulk?
  • How do I add a personal email address for an employee I already offboarded in the system?
  • What happens if an offboarded employee doesn’t respond or engage in the process to return their equipment?
  • How can I offboard an employee who is not in the platform?

©

Powered by Zendesk