One-off orders allow you to place an order on behalf of a new or existing employee without creating an automatic order package.
Employees usually order their equipment after they are assigned a package. Still, you can send a one-off order to an employee for an additional item you want them to have or send a replacement or upgrade.
There are two ways you can send a one-off order:
1. Go to the Logistics tab and select "Place Order" in the top right corner. Select the employee's name (you can type it in to search or browse for the name), and then "Continue to Product Selection." You can then select the product you'd like to send from the complete list of items in your catalog and indicate the number you want to send by changing the number in the top right corner of each item listing. Once you've finished, select "Continue to Shipping" to review/provide the shipping address, and then "Submit and Place Order."
2. Go to the People tab and open the profile for the employee you'd like to send the one-off order. Go to the Logistics tab and select "Place Order" in the top right corner of their profile. Follow the instructions listed above.
Click the video below for a quick demo: