How do I cancel an offboarding and reactivate an employee?

If you (an admin) need to cancel an offboarding and reactivate an employee, you can do so directly via the employee's profile in the Firstbase App. 

Follow these steps:

1. Visit the People Page in the Firstbase App and select the person you'd want to reactivate. They must be in an "Inactive" status.

The following conditions must be true:

1. 1. Person status is either Offboarding or Inactive
   2. (if applicable) The offboarding return order status is not Processing

2. Click on the ... at the top and choose to "Reactivate person"

When you click on “Reactivate person,” a confirmation modal is displayed, explaining what happens after the person is reactivated. When you reactivate the person:

1. The person status reverts back to what it was before they were offboarded. It could be either Invited or Active
2. (if applicable) The return order associated with the offboarding gets automatically cancelled.

3. The person will be reactivated and can log in again to the Firstbase App. 

Additional information on reactivating users is available here.