We’re making it easier than ever to manage equipment across your team — with more control, better visibility, and simpler workflows. This month’s updates focus on making Firstbase more flexible for hybrid teams.
Packages: Choose Where to Ship Equipment
Managing a distributed or hybrid team? You can now configure delivery settings for onboarding packages:
What’s New?
✔ Ship to an employee’s home
✔ Send to a company office
✔ Or let them choose during checkout
Why it matters: This gives you more flexibility in how new hires receive equipment — whether they’re remote, in-office, or hybrid.
Learn more about packages here
One-Off Orders: Select a Delivery Location
Placing a one-off order for a person? You can now choose the delivery address during the new “Choose Delivery Location” step.
What’s New?
✔ Select an office location instead of the default employee address
✔ Supports company-wide delivery preferences or edge cases
✔ Available in the one-off order flow for all clients
Why it matters: This update supports hybrid work and gives you more control when shipping equipment to team members.
Learn more about orders →
Update Order Addresses Before Fulfillment
Need to fix an address? Now you can update the delivery location before an order is fulfilled or inventory is assigned — right in the platform.
What’s New?
✔ Edit delivery address after order creation
✔ Only available for orders without assigned inventory
✔ Makes last-minute changes quick and painless
Why it matters: This removes the need to cancel and recreate orders just to fix address details.
For more information, visit our Help Center or contact your CSM.