Overview
IMPORTANT: CUSTOMERS SHIPPING GOODS TO FIRSTBASE WAREHOUSES MUST SUBMIT A SHIPMENT NOTICE IN THE PLATFORM AT LEAST 48 HOURS BEFORE GOODS ARRIVE. SHIPMENTS WITHOUT A MATCHING NOTICE IN OUR RECORDS MAY BE REJECTED OR SUBJECT TO ADDITIONAL FEES AND PROCESSING DELAYS.
Before shipping to one of our warehouses, please review our instructions for submitting a customer shipment notice: Customer Shipments
This document details Firstbase’s ASN (Advance Shipping Notice) requirements for shipping goods to our warehouses. These requirements are crucial for efficient supply chain management as they enable our warehousing teams to plan and track shipments. They also reduce the chances of errors and help ensure that goods are received and inventoried on time.
Requirements
- Shipping Label Format: Shipments for products to be delivered to a Firstbase location must use the shipping label format described below.
| Format | Example (EU) |
| Ship To Name: | DATALOG SPEDITION GMBH O/B/O FIRSTBASE |
| Customer Code – PO Number | ABC Corp-PO NUMBER 0123456 |
| Delivery Address: | Lise-Meitner-Str. 10 |
| City, State, Postal Code: | D-63303 Dreieich, Germany |
Email Notify For Courier Shipments: Shipment.Notice@Firstbase.com
Please ensure that Ship To Name, Customer Code, and PO Number are visible on the physical label placed on the outer shipping box.
- Serial number and manufacturer part number are printed with barcodes on labels accessible from the shipping box.
| Example (APPLE Laptops) | Example (LENOVO Laptops) | |
|
Serial number and manufacturer part number are printed with barcodes on labels accessible from both the shipping box (brown box) and the commercial box (white box)
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Serial Number, Machine Type and Model Number are printed with barcodes on label accessible from the shipping box (brown box)
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Warehouse Addresses (Tier 1)
NOTE: The warehouses listed below accept customer-supplied shipments. Shipment notices must b submitted at least 48 hours before delivery and comply with all instructions and requirements. Failure to meet these requirements may result in rejected shipments, additional fees, or processing delays. See Customer Shipments for more details.
See shipping label details for each warehouse below:
UNITED STATES
| Format | Example (US) |
| Ship To Name: | FIRSTBASE, INC. |
| Customer Code – PO Number | ABC CORP-PO NUMBER 12345 |
| Delivery Address: | 3815 West Parkway Blvd |
| City, State, Postal Code: | West Valley City, UT 84120 |
Email Notify For Courier Shipments: Shipment.Notice@Firstbase.com
ATTN: Warehouse Manager (+1 3859555678)
UK
| Format | Example (UK) |
| Ship To Name: | GEODIS O/B/O FIRSTBASE |
| Customer Code – PO Number | ABC CORP-PO NUMBER 12345 |
| Delivery Address: | Unit 10 Richardson Way |
| City, State, Postal Code: | Coventry, CV2 2TA, United Kingdom |
Email Notify For Courier Shipments: Shipment.Notice@Firstbase.com
ATTN: Warehouse Manager (+44 07 825 667304)
EU
| Format | Example (EU) |
| Ship To Name: | DATALOG SPEDITION GMBH O/B/O FIRSTBASE |
| Customer Code – PO Number | ABC Corp-PO NUMBER 0123456 |
| Delivery Address: | Lise-Meitner-Str. 10 |
| City, State, Postal Code: | D-63303 Dreieich, Germany |
Email Notify For Courier Shipments: Shipment.Notice@Firstbase.com
ATTN: Warehouse Manager (+49 6103 39940)
CANADA (Updated: Apr 2, 2025)
| Format | Example (CA) |
| Ship To Name: | GEODIS O/B/O FIRSTBASE |
| Customer Code – PO Number | ABC CORP-PO NUMBER 12345 |
| Delivery Address: | 883 Thornton Road South, Dock 71 |
| City, State, Postal Code: | Oshawa, ON L1J 0B1 |
Email Notify For Courier Shipments: Shipment.Notice@Firstbase.com
ATTN: Warehouse Manager (+1 437-233-1493)
.............................................................................................................
Warehouse Addresses (Tier 2)
NOTE: The warehouses listed below do not accept customer-supplied shipments. Exceptions may apply— please contact your CSM.
If an exception is granted, delivery appointments are required. Deliveries must be scheduled with the warehouse at least 48 hours in advance. After submitting your shipment notice in the Firstbase platform, share the contact details below with your courier to schedule a delivery appointment.
Failure to follow these steps may result in rejected shipments, additional fees, or delays. See Customer Shipments for details.
AUSTRALIA
This facility requires a delivery appointment scheduled 48 hours in advance of delivery.
| Format | Example (AU) |
| Ship To Name: | VITAL PERIPHERAL SYSTEMS O/B/O FIRSTBASE |
| Customer Code – PO Number | ABC CORP-PO NUMBER 12345 |
| Delivery Address: | Unit 3-4, 3 Apollo Street |
| City, State, Postal Code: | WARRIEWOOD, NSW 2102 AU |
Email Notify For Courier Shipments: Shipment.Notice@Firstbase.com
ATTN: Warehouse Manager (+61 2 8977 5500)
ARGENTINA
This facility requires a delivery appointment scheduled 48 hours in advance of delivery.
| Format | Example (AR) |
| Ship To Name: | BORD O/B/O FIRSTBASE |
| Customer Code – PO Number | ABC CORP-PO NUMBER 12345 |
| Delivery Address: | Ayacucho 1090, C1111AAF CABA |
| City, State, Postal Code: | BUENOS AIRES |
Email Notify For Courier Shipments: rodrigoq@bord.co
ATTN: Warehouse Manager (+55 11 98171 4040)
BRAZIL
This facility requires a delivery appointment scheduled 48 hours in advance of delivery.
| Format | Example (BR) |
| Ship To Name: | UNIPORTO O/B/O FIRSTBASE |
| Customer Code – PO Number | ABC CORP-PO NUMBER 12345 |
| Delivery Address: | R. Des. Armando Fairbanks, 281 - Butantã (CNPJ: 16459020000165) |
| City, State, Postal Code: | SÃO PAULO - SP, 05501-040 |
Email Notify For Courier Shipments: rodrigoq@bord.co
ATTN: Icaro Olivera (+55 11 98171 4040)
CHILE
This facility requires a delivery appointment scheduled 48 hours in advance of delivery.
| Format | Example (CO) |
| Ship To Name: | BORD O/B/O FIRSTBASE |
| Customer Code – PO Number | ABC CORP-PO NUMBER 12345 |
| Delivery Address: | Av. Manuel Plaza 412 |
| City, State, Postal Code: | BUIN |
Email Notify For Courier Shipments: rodrigoq@bord.co
ATTN: Warehouse Manager (+56 9 9533 4820)
COLOMBIA (Updated: Apr 7, 2024)
This facility requires a delivery appointment scheduled 48 hours in advance of delivery.
| Format | Example (CO) |
| Ship To Name: | BORD O/B/O FIRSTBASE |
| Customer Code – PO Number | ABC CORP-PO NUMBER 12345 |
| Delivery Address: | Calle 146, No 7 - 64, Oficina 308 |
| City, State, Postal Code: | BOGOTA, 110121 |
Email Notify For Courier Shipments: rodrigoq@bord.co
ATTN: Maria Camila Rodriguez (+57 317 3347904)
COSTA RICA
This facility requires a delivery appointment scheduled 48 hours in advance of delivery.
| Format | Example (CR) |
| Ship To Name: | BORD SAN JOSE O/B/O FIRSTBASE |
| Customer Code – PO Number | ABC CORP-PO NUMBER 12345 |
| Delivery Address: | Barrio Gonzalez Lahman, 100 meters south of the Omar Dengo Foundation |
| City, State, Postal Code: | SAN JOSE |
Email Notify For Courier Shipments:rodrigoq@bord.co
ATTN: Warehouse Manager (+55 11 98171 4040)
INDIA (Updated: June 2, 2026)
This facility requires a delivery appointment scheduled 48 hours in advance of delivery.
| Format | Example (IN) |
| Ship To Name: | TRUELOG O/B/O FIRSTBASE |
| Customer Code – PO Number | ABC CORP-PO NUMBER 12345 |
| Delivery Address: | S.No. 84/6, F. No. S1 & S3, Second Floor, Mugalivakkam Main Road |
| City, State, Postal Code: | Madananthapuram, Chennai, Tamil Nadu 600 125 |
Email Notify For Courier Shipments: firstbase@truelog.com.sg
ATTN: Louis (+65 9626 5726)
ISRAEL
This facility requires a delivery appointment scheduled 48 hours in advance of delivery.
| Format | Example (IL) |
| Ship To Name: | TRUELOG O/B/O FIRSTBASE |
| Customer Code – PO Number | ABC CORP-PO NUMBER 12345 |
| Delivery Address: | Hazayit 10 |
| City, State, Postal Code: | Pardes Hana-Karkur, Israel |
Email Notify For Courier Shipments: firstbase@truelog.com.sg
ATTN: Shahar (+972-507929400)
JAPAN
This facility requires a delivery appointment scheduled 48 hours in advance of delivery.
| Format | Example (JP) |
| Ship To Name: | SYSTEMSGO O/B/O FIRSTBASE |
| Customer Code – PO Number | ABC CORP-PO NUMBER 12345 |
| Delivery Address: | Azabu Amerex Building 3F, 3-5-7 |
| City, State, Postal Code: | Azabudai, Minato-ku Tokyo 106-0041 |
Email Notify For Courier Shipments: support.jp@systemsgo.asia
ATTN: Warehouse Manager (+81-3- 4550-0880)
MALAYSIA
This facility requires a delivery appointment scheduled 48 hours in advance of delivery.
| Format | Example (MY) |
| Ship To Name: | COMPLETE HUMAN NETWORK O/B/O FIRSTBASE |
| Customer Code – PO Number | ABC CORP-PO NUMBER 12345 |
| Delivery Address: | B-30-G, Ground Floor, Pusat Komersial Arena Bintang, Seksyen, U5 Shah Alam |
| City, State, Postal Code: | 40150 SHAH ALAM, SELANGOR |
Email Notify For Courier Shipments: jiahuui.cheng@completehumannetwork.com
ATTN: Warehouse Manager (+60 18-203 8221)
MEXICO (Updated: July 22, 2025)
This facility requires a delivery appointment scheduled 48 hours in advance of delivery.
| Format | Example (MX) |
| Ship To Name: | BORD O/B/O FIRSTBASE |
| Customer Code – PO Number | ABC CORP-PO NUMBER 12345 |
| Delivery Address: | Yucatan 22, Office 501, Roma Norte |
| City, State, Postal Code: | Ciudad de Mexico, 06700 |
Email Notify For Courier Shipments: rodrigoq@bord.co
ATTN: Rodrigo Querzola (+55 11 98171 4040)
NEW ZEALAND
This facility requires a delivery appointment scheduled 48 hours in advance of delivery.
| Format | Example (NZ) |
| Ship To Name: | LEXEL SYSTEMS O/B/O FIRSTBASE |
| Customer Code – PO Number | ABC CORP-PO NUMBER 12345 |
| Delivery Address: | 72 Paul Matthews Road, Albany |
| City, State, Postal Code: | AUCKLAND 0632 |
Email Notify For Courier Shipments: Petra.manson@lexel.co.nz
ATTN: Warehouse Manager (+64 9 414 1777)
PHILIPPINES
This facility requires a delivery appointment scheduled 48 hours in advance of delivery.
| Format | Example (PH) |
| Ship To Name: | UNISON O/B/O FIRSTBASE |
| Customer Code – PO Number | ABC CORP-PO NUMBER 12345 |
| Delivery Address: | Banner Business Hub, 13 Banner St., Brgy. Bagong Ilog |
| City, State, Postal Code: | Pasig City 1600 |
Email Notify For Courier Shipments: alma.mahinay@unison1.com.ph
ATTN: Alma Mahinay (+632) 8631 5581 ext. 126
SINGAPORE (Updated: Aug 22, 2025)
This facility requires a delivery appointment scheduled 48 hours in advance of delivery.
| Format | Example (SG) |
| Ship To Name: | TRUELOG O/B/O FIRSTBASE |
| Customer Code – PO Number | ABC CORP-PO NUMBER 12345 |
| Delivery Address: | #05-15, 60 Kaki Bukit Place |
| City, State, Postal Code: | SINGAPORE 415979 |
Email Notify For Courier Shipments: firstbase@truelog.com.sg
ATTN: Ronnie Low (+65 9191 5347)
SOUTH KOREA
This facility requires a delivery appointment scheduled 48 hours in advance of delivery.
| Format | Example (KR) |
| Ship To Name: | COMPUTEC ENG LTD O/B/O FIRSTBASE |
| Customer Code – PO Number | ABC CORP-PO NUMBER 12345 |
| Delivery Address: | B-905, 167 SongPa-DeaRo, SongPa-Gu |
| City, State, Postal Code: | SEOUL 05855 |
Email Notify For Courier Shipments: Firstbaseinbound@computec.co.jp
ATTN: Warehouse Manager (+82 2 6202 5550)
UNITED ARAB EMIRATES
This facility requires a delivery appointment scheduled 48 hours in advance of delivery.
| Format | Example (AE) |
| Ship To Name: | GENERAL TECHNOLOGIES O/B/O FIRSTBASE |
| Customer Code – PO Number | ABC CORP-PO NUMBER 12345 |
| Delivery Address: | Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba |
| City, State, Postal Code: | Dubai |
Email Notify For Courier Shipments: leha@generaltechnologies.co.in
ATTN: Leha Refai (+971 507565974)
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