Overview
Firstbase allows you to request recycling for eligible assets directly from the platform. Once processed, you can view and download the Certificate of Destruction (CoD) as proof of secure disposal. For more details on recycling service refer to this article.
How Can I Request Recycling?
Recycling requests can be made in two ways:
1. Via Returns, Replacements, or Offboarding
You can request recycling when returning assets from an employee back to the warehouse. Recycling is only available for items shipped to Firstbase and cannot be processed for assets dropped off at office locations.
Items not eligible for recycling via Returns, Replacements, and Offboarding:
- Assets on a Firstbase subscription plan
- Assets returned to an office location instead of being shipped to Firstbase
For a step-by-step guide on the Recycling process via Returns, Replacements, and Offboarding, refer to this guide.
2. Via Warehouse Inventory
You can also request recycling for assets already stored in a Firstbase warehouse by navigating to Asset Management > All Assets and selecting the "Recycle this asset" option.
Eligibility criteria for Recycling via Warehouse:
- The asset must be Customer-Supplied or Firstbase-Supplied - Purchased
- The asset must be located in a warehouse
- The asset’s status must be "Available"
For a step-by-step guide on Recycling via Warehouse, refer to this guide.