Overview
Firstbase offers billing in multiple currencies depending on your location and the type of service or hardware provided. This article explains how we determine the billing currency for your invoices.
Hardware and Pay-As-You-Go (PAYG) Actions:
We bill in the following currencies based on your region:
- United Kingdom: GBP
- European Union: EUR
- United States: USD
- Canada: CAD or USD
- All Other Locations: USD, except:
- Countries in Europe that are not part of the European Union will generally be billed in EUR.
- However, this may vary depending on the delivery method. For example, if the item is exported from the United States to a non-EU European country, the invoice will typically be in USD.
Platform Fees
Platform fees are billed according to the terms outlined in your contract. These are typically invoiced in USD, regardless of your location.
Need Further Assistance?
If you have questions about your billing currency or invoice, please reach out to receivables@firstbase.com and copy your Customer Success Manager (CSM) for additional support. We're here to help!