Overview
At Firstbase, we aim to make the payment process as seamless as possible. This article outlines the options available to pay your invoice and provides key details for managing payments effectively.
Invoice Delivery & Payment Options
Invoice Delivery
You can request invoices to be sent directly to your preferred email addresses, including Accounts Payable inboxes. Simply let us know how you'd like to configure invoice delivery by contacting your account executive or customer success manager.
Please note: Firstbase does not directly upload invoices to external AP systems.
Bill.com (US Customers Only)
For customers in the United States, we accept payments through Bill.com. If you'd like to pay via this platform, simply add Firstbase as a vendor in your Bill.com account and process payments as usual.
ACH/Wire Transfers
We accept ACH and wire transfers for payment. Specific details vary by location:
- For US Payments: Email receivables@firstbase.com to request our ACH or wire transfer details.
- For Domestic EU Payments: Email receivables@firstbase.com for local bank transfer information.
- For GBP Payments: Contact us at receivables@firstbase.com to receive payment instructions in GBP.
- For International Wires: Reach out to receivables@firstbase.com for detailed instructions, including currency and bank account options.
Remittance
For details on sending remittance, please refer to Sending Remittance Once Your Firstbase Invoice Has Been Paid.
Need Help
If you have any questions about payment options or need assistance setting up a payment method, please contact your customer success manager or email receivables@firstbase.com.
We’re here to ensure the process is straightforward and meets your needs!