Overview
Your Firstbase invoice is designed to provide clear, detailed information about the services and products you’re being billed for. This guide outlines the key sections of your invoice, so you know exactly what to expect and can easily review it.
Key Sections of Your Invoice
1. Header Information
At the top of your invoice, you’ll find:
- Bill To: Your organization's name and billing address.
- Issued By: Firstbase entity and address plus invoice contact email.
- Invoice Number: A unique identifier for your records and ours.
- PO Number: If applicable, we will apply your PO number.
- Charges Period: The dates between which the charges were incurred.
- Date Issued: The date the invoice was generated.
- Due Date: When payment is expected to avoid late fees.
- Terms: Payment terms.
2. Itemized Charges
A detailed breakdown of the products and services billed, including:
- Description: What the charge is for (e.g., Hardware Item, “Monthly Device Subscription,” “Shipping Fees,” or “One-Time Setup”).
- Quantity: The number of items of that SKU billed.
- Rate: The cost per item or service.
- Total: The total cost for each line item.
3. Summary Section
This section provides a quick snapshot of the invoice:
- Subtotal: Full amount due for everything other than taxes.
- Tax Total: Full amount due for taxes only
- Total Amount Due: The full amount due including both of the above sections.
4. Payment Details (Bank Info)
At the bottom of the invoice, you’ll find payment options, including:
- Details for paying via ACH, or wire transfer.
Invoice Sample
Need Help Reviewing Your Invoice?
If you have any questions about the details on your invoice or notice any discrepancies, don’t hesitate to reach out to your customer success manager.
We’re happy to assist with any questions you have!