For non-furniture orders, we primarily utilize UPS as our primary carrier. Orders that ship directly from our vendors may utilize other carriers such as Fedex, DHL, Amazon, etc. Most shipments will require signatures from an authorized person at the recipient's address.
If a signature is not available, the order may get re-routed to an Access Point or Returned to Sender. Please review the order tracking available on the platform or the order shipping email for details.
Timelines
Standard orders generally take up to 5 business days to deliver once shipped, depending on the exact location of the recipient.
Expedited shipments can be delivered within 2 business days. This option needs to be selected before an order is placed.